Here at OPEN, there are lots of ways to book .... either click on the Book Now button or...

Email (enquiries only)

By telephone

Please call the Box Office on 01603 763111 Monday-Friday 9.00am-5.00pm, Saturday 10.00am-4.00pm.

In person:

Visit the OPEN Box Office Monday-Friday 9.00am-5.00pm, Saturday 10.00am-4.00pm.

Online (Tickets)

The majority of Live Music & Events will be displayed on Ticketsolve, the UEA ticket website or national ticket outlets.
You may incur booking fees when paying for transactions online and these are subject to the event and the website. If you are using any online ticket outlet please refer to their booking fees for each event.

Please visit our Gigs & Events for ticket links or for online payment.

Booking Fees

All tickets sold via our Box Office are subject to an administration fee.  This applies regardless of whether the tickets are sold, online, over the phone or in person. A percentage of this administration fee goes towards the running of our charity.

All tickets not purchased online or in person can be collected from our Box Office either before or/on the night of the event.  We do not post out any tickets.

Box Office Opening Times

Monday-Friday 9.00pm-5.00pm, Saturday 10.00am-4.00pm
You can buy tickets for events on the door for events if tickets are still available.

Refunds (Tickets)

Tickets are unable to be refunded unless the performance in question is postponed or cancelled. Please note that transaction and postage fees cannot be refunded. OPEN will not refund or reprint tickets that have been lost.

Please note once tickets have been purchased OPEN cannot resell them on behalf of the customer nor do we keep waiting lists or pass customer details onto other customers. It is the sole responsibility of the customer to resell any unwanted tickets at the face value.