Who's Who

Meet our Senior Management Team

Laura Rycroft

Chief Executive

As General Manager Laura is responsible for the development of the Trust to a wide audience both in terms of the charity aims and commercial gains. Laura joined OPEN in November 2019.

Claire Atkinson

Head of Finance

Claire joined OPEN’s finance team in May 2015 and was promoted to Finance Manager in May 2016. She is CIMA qualified and has over 10 years commercial accounting experience.

Hayley Gerrard

Head of Marketing

Hayley joined OPEN as Marketing Manager in 2014, having spent 12 years working as a Communications Officer in the Press Office at the Norfolk and Norwich University Hospital and before that five years as Public Relations Officer at the University of East Anglia.

Kevin Grant

Head of Commercial

Kevin joined the Trust in January 2020.

Tammy Graves

Head of Operations

Tammy joined the Trust in February 2018 as Duty Manager.

Charlene Girling

Head of Youth Services

Charlene joined open in as Performance Arts Instructor 2012 and was promoted to Youth Programme Manager in August 2015.

Tamara Skoulding

Head of Human Resources

Tamara joined OPEN in July 2019.

Meet our Team

Angela Brett

Development Manager

Angela joined OPEN in October 2018 as Development Manager.

Karl Dickerson

Activities Manager

Karl joined the Open Youth Trust in October 2016.

Andy Turner

Gym Supervisor

Andy joined Open Youth Trust in March 2019 as the Gym Supervisor.

Izzie Porter

Outreach Manager

Izzie started at OPEN Youth Trust in August 2017 as a Youth Support Worker for the Outreach Team.

Kirstie Tifrani

Conference & Hospitality Manager

Kirstie joined the Trust as Events Administrator in January 2017 having previously worked for Marriott Hotels for 10 years.

Matthew McKillop

Marketing Assistant

Matthew joined the Trust in April 2018, when he began his apprenticeship.

Harriet Davies

Fundraising Coordinator

Harriet joined OPEN in June 2016 as SOS Bus Development Officer, OPEN’s former sister charity.

Louise Latham

Programme Scheduler

Sara Matthews

Conference & Hospitality Supervisor

Dan Jeffrey

Climbing Instructor

Dan has been leading sessions on the Climbing Wall for the OPEN Youth Trust since 2009.

Michaela Rudling

Dance and Performing Arts Instructor

Michaela has been involved with the Open Youth Trust since 2012 where she attended OPEN as a young person.

Alex Russell

Volunteer Mentor

Alex has been involved with the OPEN Youth Trust since 2016 and took over the role of Volunteer Mentor in August 2017.

Scott Taylor

Youth Support Worker & Music Tutor

Scott works both within the venue and also as a member of the Outreach Team.

Laura Watson

Youth Support Worker

Laura joined the Trust in February 2019 and works both within the venue and as part of the Outreach Team.

Freya Hanna

Finance Assistant

John Pinning

Duty Manager

Henry Ferrer

Maintenance Supervisor

Martin Hall

Customer Service Advisor

Meet our Board of Trustees

Russ Dacre MBE


As a founding Trustee of the OPEN Youth Trust from 2004, Russ has a broad experience of working with young people, charities and automotive retail businesses.

Les Brown


One of the founding trustees of the OPEN Youth Trust since 2004. As a Chartered Town Planner Les has been involved with many significant developments in Norwich including OPEN and other youth orientated community projects.

Rachele Kelsall


Rachele Kelsall is currently a Director for insurance broker Hugh J Boswell.

Ed Savory


Ed became a Trustee in 2013 and as a qualified solicitor is responsible for providing legal support to the Board of the OPEN Youth Trust.

Donald Stuart


Associated with the OPEN Youth Trust since 2013 and came on board as a Trustee in January 2014. Worked in Banking for nearly 40 years through to 2009,